Privacy Policy

We collect information you provide directly and information collected automatically:

• Contact & order details — name, email address, mobile phone number, shipping and billing address, and order history.
• Payment information — processed securely by our payment provider (Stripe). We do not store full card numbers.
• Usage & device data — pages viewed, referring site, browser type, and similar analytics data collected via cookies and tools such as Google Analytics.

• Process, fulfill, and ship your orders and send order-related updates.
• Provide customer support and respond to your questions.
• Send transactional and, where you have opted in, marketing text messages and emails.
• Operate, improve, and secure the Site and prevent fraud.
• Comply with our legal obligations.

If you opt in to our SMS program, we will send text messages to the mobile number you provide. These may include order and shipping updates, customer-care replies, and — where you have consented — occasional promotions and product news.

• Consent: You opt in by providing your mobile number and agreeing to receive texts at checkout, on a form on the Site, or by texting us. Consent to receive marketing texts is not a condition of any purchase.
• Message frequency varies based on your activity and order status.
• Message and data rates may apply based on your mobile carrier plan.
• Opt out at any time by replying STOP. For help, reply HELP or contact us at hello@goldenmushroomco.com.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. This prohibition covers all transfer methods, including sale, transfer to affiliates, transfer to business partners, and any other third-party transmission. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We share information only as needed to run our business and never sell your personal information. We may share information with:

• Service providers that operate on our behalf — for example payment processing (Stripe), shipping and fulfillment (ShipStation and carriers), email delivery, and analytics — solely to perform services for us.
• Legal & safety — when required by law or to protect our rights, customers, or the public.

As stated above, mobile phone numbers and SMS opt-in / consent data are excluded from the categories of information shared with third parties, and are never shared for marketing or promotional purposes.

We use cookies and similar technologies to keep your cart, remember preferences, and understand how the Site is used. You can control cookies through your browser settings; disabling them may affect Site functionality.

We retain your information for as long as needed to provide our services, fulfill orders, comply with legal, tax, and accounting obligations, and resolve disputes.

Depending on where you live (including under the California Consumer Privacy Act, as amended), you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. To make a request, contact us at hello@goldenmushroomco.com. We will not discriminate against you for exercising these rights.

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will update the effective date above.

Questions about this Policy or your information? Contact:

Golden Mushroom Co.
4661 Muir Avenue, San Diego, CA 92107
hello@goldenmushroomco.com

See also our Terms & Conditions.